Build the future of FinTech at VIALET

At VIALET, we're not just another electronic money institution. We're building a specialized financial platform for target industries, providing a comprehensive suite of solutions that empower businesses to thrive. We're laser-focused on delivering exceptional service and expert support to our clients, and we're ranked among the top EMIs in Lithuania in client funds, turnover, and revenue. As we scale, we're expanding to new industries and regions, solidifying our position as a leader in the FinTech landscape.

Join our growing Treasury & Analytics team and help us shape the future of finance!

Why VIALET?

• Impact: Directly contribute to a platform used by industry leaders.
• Growth: Be part of a rapidly expanding company with ambitious goals.
• Expertise: Work alongside a talented Risk Management team in a collaborative environment.
• Ownership: Take ownership and see your work make a real difference.

What you'll do

• Ensure daily reconciliation is completed and collaborate with Finance teams to ensure sufficient safeguarding.
• Handle escalations from Customer Service on payment-related queries such as missing payments, bank recalls, and card disputes and chargebacks.
• Handle manual payment processes including fee cancellations, account credits, and debits in line with SLAs and internal policies.
• Be the main point of contact on operational issues with our banking and payment providers.
• Support Finance in the design and development of reconciliation and monitoring tools.

What you'll bring

• At least 2-3 years of proven experience in Payments Monitoring, Financial Services, or a related field (preferably in an Electronic Money or Payment Institution).

• Higher education in Finance, Accounting, Business Administration, Information Technology, or a related field.

• Ability to prioritize tasks and contribute to defining the team's goals and objectives.

• Experience with payment systems (e.g., Sepa, Sepa Instant, SWIFT).

• Familiarity with payment regulations.

• Skills and knowledge to orientate in the general market situation of the industry.

• Strong communication skills and cooperation skills with team and colleagues, partners, business partners.

• Have professional English language skills (any additional foreign language is an advantage).

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Drive (Docs, Sheets, Slides).

• Orientation to the details.
• Ability to cope with a very dynamic environment and rapid changes.

• Willingness to be self-sustainable at times and ready to show initiative.

• A positive attitude and show readiness to #do.it.right.

What we offer

• Competitive compensation: 1270-1700 euros Net, based on your experience and knowledge.
• Health insurance: Comprehensive health coverage after 3 months.
• Work-life balance: Flexible work arrangements, including hybrid and remote options (after the probation period), and a relaxed approach to work hours. Need to take care of something during the day? No problem, just make up the time later.
• Professional development: Up to 1000 euros annual reimbursement for work-related training and courses, with potential for more based on individual needs and commitment.
• Inspiring workspace: Modern office on the top floor of Vilnius' highest office building, offering stunning city views. Plus, a convenient parking space is available.
• Wellness benefits: Gym membership to support your physical well-being.
• Vibrant company culture: Regular company events, including monthly city-wide gatherings, biannual company-wide adventures, and team-based activities twice a year.
• Collaborative environment: A flat hierarchy where you can freely communicate with anyone and make decisions quickly.
• Ambitious culture: Join a team of driven professionals who are committed to building a leading FinTech platform and shaping the future of finance.

Ready to make your mark in FinTech? Apply now!